Frequently Asked Questions
Everything you need to know about your beauty experience with SEEN.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Are SEEN products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping regions to the rest of the world soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and designed to be gentle yet effective for all skin types, including highly sensitive skin.